Refund policy
Last updated: 29.09.2026
We want you to pay only for something that helps you. If the subscription does not, you can have your money back.
1. 14-day money-back guarantee
You can ask for a full refund within 14 days of any purchase: your first payment or a renewal. You do not need to give a reason.
After 14 days a payment is not refunded, but you can cancel at any time so that no further charge is made.
2. How to ask for a refund
Write to [email protected] from the email address on your account, or reply to the receipt Paddle sent you. You can also manage your order at paddle.net.
Orders are processed by Paddle.com, our online reseller and Merchant of Record. Paddle issues the refund to the payment method you used. How long it takes to appear depends on your bank or card provider.
3. After a refund
The subscription ends and your account returns to the free plan. Blood sugar logging stays free, and your records are not deleted.
4. Cancelling without a refund
You can cancel at any time from the subscription page. Access continues until the end of the period already paid for, and no further charge is made.
5. Your rights
This policy does not affect your statutory rights as a consumer, including any right of withdrawal under the law of your country.
6. Contact
Yusuf Demir · İstanbul, Türkiye · [email protected]